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From238US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Constituyentes Number 1, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 7750
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
Air conditioning
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Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
Air conditioning
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King Room
Max:
2 persons
260 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Playa del Carmen2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.2 mi
Cancun (CUN) 34.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Spa & Leisure

  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Constituyentes Number 1, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 7750
Map view
street view
Constituyentes Number 1, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 7750
Nearby
Mall
Quinta Alegria Shopping Mall
900 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
600 ft
Gallery
Riviera Art Gallery
800 ft
Beach
Playacar
1300 ft
Gallery
La Galeria de Playa Art Gallery
1300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1300 ft
Aquarium
Aquarium Beach
1400 ft
Shopping Area
Plaza Las Americas
1000 ft
Night club
Mandala Playa del Carmen
1100 ft
Shopping Area
Plaza Calle Corazon
1100 ft
Night club
Blue Parrot
1000 ft
Casinos
Grand Riviera Casino
1900 ft
Night club
Salon Salsanera
1300 ft
Beach
Playa Mamitas
2600 ft
Restaurants
Asiana Restaurant
400 ft
1 Avenida Nte 261
Asiana
400 ft
Avenida Constituyentes 1
Los Aguachiles Calle 34
700 ft
Avenue 25 Calle 34
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Il Pescatore
400 ft
Avenida Constituyentes 1
Maria Maria
100 ft
Centro
Fresco Habito
600 ft
1ra Avenida Between Constituyentes & Calle 20
La Parrilla Mexican Grill
800 ft
Calle Constituyentes esquina 5ta Avenida Col. Centro
Somos Pepper
800 ft
Calle 16 Corner with 1 Avenida Norte
La Fisheria
1100 ft
5th Avenue Between 20 and 22

Reviews and Ratings

Reviews from guests about their experience.
88%
loved their spa retreat and can’t wait to return.
Accommodating staff
Spacious rooms
Limited beach area
Service issue at restaurant
8.8/10
Great
Rooms
9.0
Location
9.0
Service
10.0
Dining
8.4
Guest reviews
8.8/10
based on 5 reviews
4.5/5 based on 14010 reviews
8.3
8.3/10 based on 1189 reviews
#51 of 331 hotels in Playa del Carmen based on Tripadvisor
Mark
United Kingdom, January  2025
8.8/10

I had a fantastic stay at Panama Jacks! The resort is great for groups and families, offering ample opportunities for off-property adventures. The rooms were spacious and clean, with wonderful views. The dining options were excellent, with no bad meals during our stay. However, the rocky beach made swimming difficult, and I wish they had more shaded areas by the pool.

Rooms
9.0
The rooms were spacious, clean, and comfortable with nice balconies, although I would have preferred lighter bedding instead of the heavy comforters.
Service
10.0
The service was top-notch! The staff, including our waiters and bellman, were extremely accommodating and made us feel like family throughout our stay.
Location
8.0
Located near 5th Avenue, the resort was convenient for exploring shops and dining options. However, the rocky oceanfront made it less ideal for swimming.
Dining
9.0
Dining at the resort was a highlight with a great variety of food, especially the breakfast buffet and the Italian restaurant.
Facilities
8.0
The pool area was well-kept, and we enjoyed the activities offered, but there could be more shaded spots for relaxation.
Cyril
United Kingdom, January  2025
8.4/10

I just spent 11 amazing days at Panama Jack's in Playa del Carmen, and I couldn't ask for a more relaxing getaway. The service was top-notch, with staff going out of their way to make sure we felt at home. While the beach is not its best feature, the hotel's atmosphere is warm and inviting. The food was surprisingly good, but I did notice the hot water could be a bit inconsistent. Overall, if you're looking for a charming hotel with exceptional hospitality, this is definitely the place!

Rooms
8.0
The rooms were clean and comfortable, with nice amenities. We had a lovely garden view, adding to the charm of our stay.
Service
10.0
The service was exceptional. Every staff member was friendly and willing to accommodate any request we had. From poolside service to the restaurants, they made our experience memorable.
Location
9.0
The location is fantastic, just two blocks from 5th Avenue and right on the beach. It's super convenient for shopping and walking to nearby attractions.
Dining
8.0
Dining was a highlight of our stay, with the Brazilian and Italian restaurants offering delicious meals. However, I wished the buffet had more variety.
Facilities
7.0
The facilities were well-maintained, with a nice pool area to relax in. However, the beach itself was not as attractive due to natural erosion.
Dean
United Kingdom, November  2024
9.0/10

My stay at Panama Jack Playa del Carmen was nothing short of amazing! The staff truly made me feel at home, handling special requests with care, which was particularly comforting given my mother-in-law's food allergies. The food was indulgent and delicious, but the dining experience had a few hiccups like the odd presentation of a full-body pig. The resort is beautifully designed, and the overall environment feels very welcoming. However, the noise from nearby rooms could be disruptive at times, especially on the last night.

Rooms
9.0
The rooms were very clean and beautifully decorated, with lovely towel sculptures left daily. The attention to detail was commendable, though I did trip over the awkward floor hump on the balcony.
Service
10.0
The staff was exceptional and went above and beyond to accommodate our needs, showing genuine care, especially in attending to my mother-in-law's dietary restrictions.
Location
10.0
The hotel is conveniently located within walking distance to many attractions, making it easy to explore Playa del Carmen.
Dining
8.0
Dining was fantastic, with a variety of delicious options every meal. However, some presentations were surprising, like the full-body pig display, which was a bit unsettling for me.
Facilities
8.0
The pool area was beautiful, though I felt it could have benefitted from better cleanliness at times, especially with the seaweed situation affecting the beach nearby.
Riley
United Kingdom, September  2024
9.4/10

I had an absolutely lovely week at this resort, with a fantastic blend of cleanliness, comfort, and engaging staff. The dining options were delicious and varied, especially the special lobster dinner we booked. However, while the location was great for exploring, I found it a bit challenging to secure reservations for some popular dining spots. Overall, my husband and I had a wonderful time, and we’re definitely looking forward to coming back!

Rooms
10.0
Our Oceanfront Family Suite was spacious, clean, and beautifully designed. The comfortable beds added to our relaxing stay.
Service
10.0
The service was top-notch, with the staff always willing to accommodate our every request, making us feel truly welcomed.
Location
9.0
The resort is ideally located just a block away from the shopping district, giving easy access to local restaurants and shops while still retaining that serene resort ambiance.
Dining
9.0
Dining was delightful, from delicious breakfast options to our special lobster dinner, which was worth every penny!
Facilities
9.0
The resort facilities, including the pool and activity areas, were well-maintained and provided ample opportunities for fun and relaxation.
Luna
United Kingdom, September  2024
8.8/10

This hotel truly exceeded our expectations with its spacious and clean rooms, providing a great view of the surroundings. The staff went above and beyond to make us feel special, especially during our daughter's birthday celebration. However, the beach area could use some improvement, as it is quite limited, and we did experience a slight hiccup with service at one of the restaurants.

Rooms
9.0
We enjoyed a spacious room with a great view and a nice balcony. The room was kept very clean during our stay.
Service
10.0
The staff were incredibly friendly and accommodating. They made us feel like family and were eager to help with any requests.
Location
9.0
The hotel is conveniently located just a block from 5th Avenue, making it easy to explore local attractions and restaurants.
Dining
8.0
Overall, the dining experience was fantastic with a variety of delicious options, although one restaurant's service could have been better.
Facilities
8.0
The hotel had great facilities, including a nice pool area and a rooftop pool that we enjoyed exploring.
Accommodating staff
Limited beach area
Access exclusive early booking discounts.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room